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  1. Octopi Knowledge Base
  2. Knowledge Base

Knowledge Base

Getting Started

  • Overview: What is a Terminal Operating System? (Video)
  • Welcome to Octopi
  • Onboarding Process FAQ
  • Onboarding with Octopi Tutorials
  • Signing up as a new user
  • Logging in to Octopi
See all 7 articles

EDI

  • Overview: EDI Flows for Container Terminals (Video)
  • What EDI messages does Octopi support?

Invoicing & Tariffs

  • Viewing charges and containers in the Payment Portal

Reports

  • What reports does Octopi support?
  • Common reports for terminal operations

Integrations

  • Using Octopi Webhooks

Troubleshooting & Support

  • I received a suspicious email. Is it from Octopi?
  • Resetting your account password
  • Recovering your account email address
  • Updating your account login (email address)
  • Using the Octopi Knowledge Base
  • How to contact the Customer Success Team
See all 10 articles

What's new?

  • Octopi Updates | August 2023
  • Octopi Updates | July 2023
  • Octopi Updates | June 2023
  • Octopi Updates | May 2023
  • Octopi Updates | April 2023
  • Octopi Updates | March 2023
See all 33 articles

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