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  1. Octopi Knowledge Base
  2. Knowledge Base

Knowledge Base

Getting Started

  • Overview: What is a Terminal Operating System? (Video)
  • Welcome to Octopi (Video)
  • Onboarding Process FAQ
  • Onboarding with Octopi Tutorials
  • Signing up as a new user
  • Logging in to Octopi
See all 7 articles

EDI

  • Overview: EDI Flows for Container Terminals (Video)
  • What EDI messages does Octopi support?

Invoicing & Tariffs

  • Adding a billing contact to a customer's profile
  • Viewing charges and containers in the Payment Portal

Reports

  • What reports does Octopi support?
  • Common reports for terminal operations

Integrations

  • Using Octopi Webhooks

Troubleshooting & Support

  • I received a suspicious email. Is it from Octopi?
  • Resetting your account password
  • Recovering your account email address
  • Changing your account email address
  • Using the Octopi Knowledge Base
  • How to contact the Customer Success Team
See all 10 articles

What's new?

  • Octopi Updates | December 2022
  • Octopi Updates | November 2022
  • Octopi Updates | October 2022
  • Octopi Updates | September 2022
  • Octopi Updates | August 2022
  • Octopi Updates | July 2022
See all 25 articles

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